Support

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WordPress Care Plans

All the Support You'll Ever Need

Basic WordPress Monitoring

Your website monitored and basic updates conducted for you. Includes daily backups, weekly plugin updates, and weekly performance checks.

  • Daily Backups
  • Automated Plugin Updates

  • Security Monitoring

  • Performance Check

  • Monthly Maintenance Report

  • Up to 0.5 hr per month of scheduled maintenance

Does Not Include Content Updates

Enhanced WordPress Maintenance

Your website maintained daily and basic updates done for you. Includes daily backups, daily plugin updates, and daily performance checks.

  • 2x Daily Backups

  • Plugin and Security Updates

  • Uptime Monitoring

  • Link Monitoring

  • Monthly Maintenance Report

  • Up to 1 hr per month of scheduled maintenance

Does Not Include Content Updates

Premium WordPress Support

Your website maintained daily and basic updates done for you. Includes daily backups, daily plugin updates, daily performance checks, and priority support.

    • 2x Daily Backups

    • Priority Support Tickets

    • Plugin and Security Updates

    • Uptime & Link Monitoring

    • Monthly Maintenance Report

    • Up to 2 hrs per month of scheduled maintenance

2 Content Update Tasks Per Month

It's Simple, Let's Start

How to Get Started?

If you are ready to get started with a support plan, it is simple to sign up. If you’d like to start a new web design project – feel free to get in touch with us. One of our expert will be happy to discuss your project and develop a custom solution for your needs.

Frequently Asked Questions

Have a Question?

We know that web design projects and website maintenance might seem a bit overwhelming to some people. We’ve compiled a list of some of our most commons asked questions below. As always, please feel free to contact us if we can help answer your questions.

Usually our basic design work is completed in less than a month. In some cases your site could be ready in as little as week. 

This assumes that all the requirements are provided immediately and that you are able to provide revisions and QA quickly.

The service covers the website build and the site’s launch as well as 14 days of support after launch.  Domain name registry, hosting, and server costs are separate costs not included in this service.

However, we would be more than happy to put all of the products and services you need into a cart from our hosting partner to make the purchase process easier for you.

WordPress, Shopify, and ECWID. We typically use WordPress along with premium WordPress themes. Normally we design WordPress sites using an easy-to-update builder called Elementor (we are Elementor Experts). Our themes are built with HTML5, CSS3, JavaScript, and PHP. All our themes also use Page Builders which allow our clients to easily update and build new pages, with unlimited layouts, through a drag and drop user interface, without the need for coding knowledge.

While we don’t design exclusively on WordPress, we’ve worked with several of the leading website development platforms. In our professional experience, WordPress often provides the best and most reliable outcome for our clients. 

Over 455 million websites use WordPress and we feel like we are in good company.

Development best practices discourage launching of sites on Fridays.  As most sites represent business that run on weekdays only, weekend launches may cause unforeseen errors that cannot be addressed in real time as our staff and most clients do not work on weekends.

We build all of our sites based on architecture that’s optimized for SEO, but for a continuing SEO strategy, you should ask about our recommended monthly SEO services.

Physically – all of our designers are based in the USA. Most are in Missouri, though we are a remote team, so we might also be on the beach in St. Thomas.

Our staging servers are also located in the Midwest.

We create your site on our staging servers first and will only publish the live version of your site after the Final QA and revisions and final authorization to launch has been signed.

If you are planning to have your site hosted on one of our shared servers (not included in the web design cost) then your website will be hosted on our SiteGround shared server space.